Frequently asked questions

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FAQs, quick fixes, and official info on every feature.
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General questions:

Get answers to common questions about Karin.care, including what it is, its benefits, and how it ensures security and compliance.

Karin.care is a comprehensive SaaS platform for hospital management, offering features such as electronic medical records, telemedicine integration, and appointment management.

Yes, Karin.care adheres to HIPAA regulations to ensure the security and privacy of patient data.

Yes, Karin.care is cloud-based, allowing you to access it from any device with an internet connection.

Karin.care helps streamline operations, improve patient care, and increase efficiency in your practice.

Yes, we offer comprehensive training and support to help you make the most of Karin.care's features.

License usage:

Learn about licensing options, including the number of users allowed, customization possibilities, and how to manage your license effectively.

The number of users allowed per license depends on the plan you choose. Please refer to our pricing page for details.

 Yes, you can easily upgrade or downgrade your license based on your changing needs.

Data storage limits vary based on the license tier. Please refer to our pricing page for details.

License transfer between organizations may be possible. Please contact our support team for assistance.

Yes, we offer customizable plans for enterprise clients. Contact us to discuss your specific requirements.

Support & updates:

Find information on technical support, software updates, and how we keep you informed about new features and improvements.

Karin.care receives regular updates to introduce new features, enhancements, and bug fixes.

Yes, our dedicated support team is available to assist you with any technical issues or questions you may have.

 You can reach our support team via email, phone, or through our online support portal.

Yes, software updates are included in your license fee at no additional cost.

We regularly communicate updates and new features through email newsletters and announcements on our website.